Terms & Conditions

    Product Supply / Invalid Address

    Brew Northland strives to keep out website as accurate and up to date as possible.
    It is possible that a product may be out of stock or discontinued when advertised as avaliable.
    We will contact you if this relates to your order and are happy to organise a refund or credit.
    Some products may differ slightly from the shown image. 

    Additional shipping costs may be warranted if an invalid NZpost address is entered. Please make sure your entry is word for word correct and on the appropriate line.

    All direct debit orders must be paid for within 5 banking days or order will be cancelled without notification. 

    Returns Policy

    If you have any sort of problem with your purchase please contact us within 7 days.
    If packing or product is damaged please take photos before and after opening and Contact NZpost with your details.

    Brew Northland takes no responsibilty for shipping damage. Please consider this before completing order.

    Brew Northland complies with the Consumers Guarantees Act.

    Cancelled orders /refunds.

    We want to provide our customers with the best shopping experience possible, which is why we offer a range of payment options to suit your needs. When making a purchase on our website, please choose your payment method carefully, as we want to ensure that you are aware of our refund policy.

    If you choose to pay with a credit card, please note that all refunds will incur a 3% charge. This is due to the fees that we are charged by our payment processor. We understand that this may not be ideal for some customers, but we hope that you understand that this is a necessary measure for us to be able to continue offering the convenience of credit card payments.

    If you choose to pay by direct bank transfer, you will receive a full refund in the event that you need to return your purchase. This is because we do not incur any fees when processing bank transfers, allowing us to pass on the full refund amount to you.

    We hope that this information helps you to make an informed decision when choosing your payment method, and we thank you for choosing to shop with us. If you have any questions or concerns about our refund policy or any other aspect of our service, please do not hesitate to contact us.

    Misuse

    Brew Northland will not be held responsible for the misuse of supplied proucts.
    We will not be held responsible for any illegal use of supplied products.